Spruce Hollow Heavy Haul Testimonials

Spruce Hollow has built its reputation on providing it’s customers with the highest quality of transportation services possible. Our dedication to providing outstanding service and maintaining the highest safety standards continues to serve us, and our customers. Here are a few kind words from some of our customers.

"What can you say about a trucking company that goes the extra mile? What can you say about people who care about what they do? Dedicated, that’s what I would say. This is what I think about Spruce Hollow Heavy Haul"

Ed Thomson

National Freight Services Inc.
Sherwood Park, Alberta

"Spruce Hollow knows the heavy haul industry inside and out. I trust them with all my big and heavy shipments. They really know their stuff and look after my shipments in a very professional manner. Great people and Great Company to work with."

John White
Senior Account Manager

Son Creek International Transport Inc
Kelowna BC V1V 2W5

"I have used Spruce Hollow now for going on 5years now. From the first load they ever hauled for me I knew if I wanted the job done with no problems and no stress they were the guys to call. From small machines to the Big Boy stuff I knew I could always count on the Team at Spruce Hollow to get it done when I needed and more importantly when they said it would be done! "

Mike Tarrant

B&D Walter Trucking Ltd.
Lethbridge, AB T1H 5G8
Phone: 403-328-8011

"Spruce Hollow heavy Haul offers exceptional customer service & competitive prices. We would highly recommend them to anyone! Working with Spruce Hollow, we have established a high degree of trust in them. We know that when we book our freight with them we will get first class treatment. We have been more than satisfied with the service and quality of work received from your firm throughout our history with you."

Saqib Waheed

Global Trade Partners

"Over the past number of years, we have had the privilege to work on a number of “projects’ with Spruce Hollow Heavy Haul.  The knowledge, expertise and communication displayed from all their drivers and staff, have made all these experiences exceed our customer’s expectations.   It has truly been a pleasure to work along side a company that understands the demands and requirements of moving “over-dimensional” and “heavy haul” freight."

Reg Quiring
CEO

Q-Line Trucking Ltd

"From large construction equipment, to delicate machine center moves, Spruce Hollow has delivered. Their reputation in the ports, allows for difficult moves, to be handled with confidence. Good reputation, good service, fair price. I recommend Spruce Hollow."

John Nelson

LMC Transportation Inc

"If we need a machine moved in Western Canada, Spruce Hollow Heavy Haul is the only company we need to call. We sell a lot of equipment world wide and we need a company we can rely on to get the job done right the first time, every time.

Spruce Hollow has the right equipment, safe and knowledgeable drivers, and a dispatch team that is excellent in getting quotes to us and keeping us informed about the progress of each haul.

It is comforting to know that our machinery is being moved by professionals who take their job seriously and do what they say they are going to do."

Bruce Bosley
President

International Equipment Sales Inc.

"As the sales coordinator for the Hitachi product line at Wajax Industries www.wajax.com, I was responsible for organizing transportation for much of our product (ranging from 3.5 to 850 tonnes) in Western Canada.  My first call for moving anything was always to the folks at Spruce Hollow Heavy Haul Ltd..  The service they provided was outstanding.  The main reasons I chose to work with Spruce Hollow are as follows:

  • Reliability – if they said they could move a piece of equipment, it would be done.  Once I provided the pick up and delivery information, I knew the job would be completed on time.  I never had to call them to find out why a truck hadn’t arrived.
  • New Equipment – all Spruce Hollow’s equipment is new and in excellent condition.  I never had to worry that one of their trucks would only make it half way
  • Quality Drivers – All of Spruce Hollow’s drivers were polite and professional.  They took excellent care of our product and I knew I would never have complaints from our customers about poor service.
  • Honesty – when I booked a load with Spruce Hollow I always knew I was getting a fair rate.  The price I was quoted was always the price I was invoiced; there were no additional fees (fuel surcharges, load/unload fees, scaling fees, permit fees, administration fees etc) that some trucking companies like to add.  When I needed equipment moved in a rush, Spruce Hollow provided me with the same fair pricing, instead of adding a little extra because they knew I was desperate.  If a job was done on an hourly rate, I knew the hours billed would be accurate and not ‘padded’.  I also knew the equipment would be moved on their own trucks, not outsourced to a 3rd party.
  • The Little Things – fast invoicing, polite and friendly staff, quick call-back times, prompt quotes and no hiccups.  All these small details, and many other, were taken care of.

I highly recommend using Spruce Hollow for any of your heavy haul requirements.  In an industry filled with average firms, Spruce Hollow really stands out as a leader.  If you wish to speak to me personally about the quality of their service please feel free to contact me."

Ian Stanley-Maddocks
Wajax Industries
(778) 228 5636

"Working in the Port of Tacoma’s customer service department for 20 years I have had the opportunity to work with many trucking companies that all have had unique ways of coming to the Port and loading cargo.  Spruce Hollow’s gang stands out over many of the other truckers as they seem to follow a professional rule of thumb.  Not only are they prompt for their customers with pickups and deliveries they always come prepared and all are courteous and conscientious.  Spruce Hollows office is efficient and orqanized which aides in the truckers smooth transitions.  If problems do occur they are dealt with quickly so as not to hold up their customers cargo.  It is always a pleasure working with Spruce Hollow Haul Ltd.."

Kathy Roller
Customer Service

Port of Tacoma

"Have used Spruce Hollow for numerous shipments always been on time and provided good service for these shipments."

Michael
Titan Logistics

"I just wanted to let you know everything went great on our 850 Case move. Your driver was on schedule, given the poor road conditions, as well as friendly and helpful with transferring the machine. We will keep you guys on the top of the list to call for freight to and from the coast."

Regards,
Gerald

Spectra Trucking Ltd.
(780) 814-1021

 

"I have dealt with Spruce Hollow for a number of years now and have always been treated with courteous, professional service. They take the guessing out of this "freight game" we all play, and allow me to concentrate my other responsibilities. I have, and do recommend them to any and all who need prompt and reliable logistic services."

Leah Brown
Sales Coordinator - Materials Handling

Wajax Industries

 

"Spruce Hollow works great for us. Their drivers are knowledgeable and professional and their dispatch is always willing to work with you and get the right truck for your load. They make it so easy and quick to move goods and have such a diverse fleet of trucks I don’t need to look anywhere else to move my equipment."

Trevor Elliot
Parts Representative

Wajax Industries

 

"The folks at Spruce Hollow give us consistently good service at a fair price."

Mike Adams

Adams Freight Forwarding

 

Our long-term relationships with customers and vendors have made us what we are today, a leading-edge full service transportation company.


        Office: 604-852-4179
        Fax: 604-853-4179
      Toll Free: 877-852-4179

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